INFORMATION

CONTACT & SUPPORT.

Where to reach TorchLifts for product, order, delivery and policy questions.

U.S. Store — Pre-launch

Pre-launch notice. The TorchLifts online store is not accepting orders at this time. The business address, telephone number and email are listed below. Final shipping fees, returns and commercial terms remain pending. No product should be purchased or submitted to Google Merchant Center until the missing details are finalized and published consistently.

HOW TO CONTACT US.

Our business address is shown below. Contact us by phone or email below. Regular support hours have not yet been finalized.

EMAIL SUPPORTsupport@torchlifts.com

For product questions, delivery inquiries and customer-service requests, email us using the address above.

BUSINESS ADDRESSMiami, Florida, USA

7310 NW 35th Avenue
Miami, FL 33147
United States

This is the business address provided by TorchLifts. It is not an approved product-return or customer-pickup location unless separately confirmed.

PHONE / HOURS(402) 479-2119

Call for product inquiries. Regular customer-service hours are still being confirmed.

ORDER SUPPORTOrders not open

There are no live storefront orders through this pre-launch website.

FOR FUTURE ORDER INQUIRIES.

When ordering opens, customers should include their order number and a concise description of the issue. For freight damage claims, photographs of packaging and the affected product can help support a claim. Avoid sending full payment-card numbers or sensitive account credentials to customer support.

Find answers now in our FAQ, Shipping Policy, and Returns & Refunds pages.